2017

Improving users’ particular skills in English

IOS & ANDROID     EDUCATION

cover-8
line

Background

Understanding what users’ lack of skill by improving it through Drill

The goal to this mode is to improve 3 skills of learning new language: Pronunciation, Listening, and Vocabulary.

The more users do this mode, the faster they improve the skill(s) they are lacking in.

ROLES
line

Discovery

Looking at the old design to understand what problems we are facing

We knew that not many people use this feature but we weren’t sure why. In order to understand what the problems are, we had a look at the old design and did a bit of research internally before asking the public.

To be honest at the time we didn’t really have that many user base, thus it was a bit tough to get feedback properly.

1-4
line

Pain Points

How do I know if I’m doing better?

The old design didn’t give user progression everytime users have finished a round (in this instance, 10 cards).

The UI sometimes show whether users have correctly / incorrectly answer the appropriate answer, but there doesn’t seem to be any consequences if they answer incorrectly, and reward if they answer correctly.

There is some sort of number showing up at the end but no one (even the devs) didn’t know what they’re meant to do.

What are all these modes?

Every time a card comes up, the mode seems to change randomly. Sometimes it’s saying speaking, sometimes vocabulary, sometimes something else. What is the purpose in any of this?

Clearer progression bar

One of the highest pain points from the old design was that there wasn’t clear progression with this mode. We explored an idea where each of the drill card is given a status.

Each of the cards of every categories will be shown as new by default, and we will show the frequency of the card depending on user’s progress. The more correct answers they get in a row, the less frequent of the cards will be shown.

2-3

Differentiating Drill’s categories

There are 4 categories in TerraTalk’s Drill:

Vocabulary (relevance and irrelevance), Listening and Pronunciation.

How we’re differentiating them is by showing them on the progress bar itself. The idea is to get users to get used to this concept - by the end of the round they can review their progress better.

3-4

Completing a card

One of the highest pain points from the old design was that there wasn’t clear progression with this mode. We explored an idea where each of the drill card is given a status.

Each of the cards of every categories will be shown as new by default, and we will show the frequency of the card depending on user’s progress. The more correct answers they get in a row, the less frequent of the cards will be shown.

4-3

Reviewing a round

One of the other pain points we got from the research earlier is that users don’t know the point in doing Drill.

The only thing that was shown from the old design was whether they get correct and incorrect answer but this isn’t good enough as we weren’t showing a tangible result.

What we did was exploring the evaluation / review page - almost the same experience as you have when you’re in an offline classroom.

This review page acts almost like a teacher giving you a what you can improve next with accrued algorithm.

5-3

Let's chat.

Not sure where to start or just wanted to chat?
Get in touch and see how we can collaborate.
 

© 2020 DakonLabs Pte. Ltd. All rights reserved.